An Alarm user shall be subject to fines, counted by the number of false alarms within a 90-day period (continuous):
Regular False Alarms (Permitted):
1st false alarm - $0
2nd false alarm - $0
3rd+ false alarms - $117/each
Direct Activation/Panic False Alarms (Permitted):
1st+ false alarm - $117/each
False Alarm Activations without a Valid Permit on File:
$369/each*, beginning at the 1st occurrence
False Alarms Appeals
*Submit a written request/statement as to why you believe the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc.)
*Submit via email using the Contact Us page.
*Be sure to include your name, Permit #, alarm location address, incident date(s) in question, and reason for appeal.
*Be sure to include/attach any supporting documentation (alarm company call log, alarm repair receipts, etc.)
*Submit appeal within fifteen (15) business days of the notice imposing the charge
*The City has thirty (30) business days from the receipt of an appeal to render a decision.